Southern Airways Express is a commuter airline operating across the United States in the Gulf, New England and Hawaiian Regions. Southern selected Airline Choice as their Departure Control System in early 2019 migrating from a legacy platform.
Recently, Southern has been expanding their interline agreements with major US carriers and wished to facilitate full Inter Airline Through Check-In (IATCI) to provide a more seamless experience to their connecting passengers.
Southern had worked alongside the team at Airline Choice in the development, integration and testing for full inbound & outbound IATCI capabilities integrated into the Departure Control System. Southern is the launch customer for IATCI capabilities with their first inbound/outbound partner being United Airlines.
Passengers can now seamlessly check-in for their connecting flight (either connecting to a Southern Airways Express flight from United or making the connection to a United flight) at their point of origin, through checking their luggage and receiving their boarding pass(es) for their onward journey.
We’re proud to be the launch customer for IATCI on Airline Choice, and thankful to the Airline Choice team for their hard work in getting us to this point.
The addition of IATCI gives us the best of both worlds: a modern, agent-friendly DCS that can interact with our partners on other systems using IATA standards.Tony Maldonado – Technology Manager, Southern Airways Express
In the coming weeks, additional IATCI partners will be turned online with Southern and other major US carriers.